1. All of our goods will be tested by 100% before shipment.
2. Best after sale service, customer can follow their order situation any time, no matter on product
line, warehouse or shipment. SERVICES Tel: 86-21-6219 7977 Time: 9:00 a.m.- 6:00 p.m. (Beijing
time)
A. If Slight problem, Please send the proof to our After-Sales Department, we will reply within two
days
B. If Serious problem, We will dispatch our Quality and Problems Appraisers to make a
confirmation, or Have a negotiation of the compensation and sign agreements, or Our After-Sales
Department will perform the duties as the agreements
3. Less than one container loading is accepted.
4. On time delivery, in general 30 days.
5. Multimode payment: T/T, L/C, Western Union, Cash.
6. Special dimensions and design available according to request.
7. We have many certificates of our products, Including ISO9001, CE certificate, UPC, CUPC ETC
8. Your business relationship with us will be confidential to any third party. For example, TUV, SGT, BV,
ITS
9. Our company works on the principle: Quality first, Customer first
FAQ
1. What products are produce in your company?
We are major in producing sanitary ware products, like toilets, wash basins, squatting pan,
cabinets, and the relative sanitary ware products, we offer one stop services and supply relative
products. We are experienced in building projects in many country, set up all products for bathroom
in need.
2. Is your company the factory or trade company?
"Our company have our own ceramic factory in Guangdong Province, and a sale center in
Shanghai city. we combine with many factories all together. All products are produce in the factory,
checking quality by our QC team, through our export department, arrange everything for shipping
safely. We try our best to offer the Competitive Price, High Quality and Best Service."
3. What package / packing your company made?
We accept OEM for our customer, the package can be designed on customers willing. Strong 5
layers carton, standard export packing for shipping requirement, Wooden packing and Pallet is
available
4. How is your company product quality?
Our company products all produced in factory, by three times QC checking, three steps: during
producing, after finish production and before packing. Every toilet was tested by 24 hours water
storage, to make sure no leakage. Giving our promise on every item in good quality finish and
packing, we keep smoothly surface, good raw material and good kiln firing. Your trust is our
motivations on road.
